Fetch! Pet Care is a pet care services franchise providing dog walking, pet sitting, and in-home pet care services. The franchise connects pet owners with trained caregivers to ensure their pets receive professional attention while owners are away.
Dayton, Ohio · Founded 2002 · Franchising since 2003 · fetchpetcare.com →
The Fetch! Pet Care franchise in the Pet Services category. This report analyzes the full Franchise Disclosure Document including unit economics, fee structure, growth trends, and risk indicators to help you evaluate the cost of investing in Fetch! Pet Care.
Critical issues identified from FDD analysis that warrant serious consideration before investing.
Composite quality score based on growth, stability, efficiency, fees, transparency, and system size.
Financial performance data as disclosed in FDD Item 19.
| Metric | Value | Unit | Cohort | Period |
|---|---|---|---|---|
| Location Count | 22.0 | COUNT | Top 20% | 2012 |
| Sales Change | 16.7% | PCT | Top 20% | 2012 |
| Maximum | $565,313 | USD | Top 20% | 2012 |
| Average | $257,880 | USD | Top 20% | 2012 |
| Minimum | $126,854 | USD | Top 20% | 2012 |
| Location Count | 11.0 | COUNT | Top 20% | 2012 |
| % Quintile | 50.0% | PCT | Top 20% | 2012 |
| Location Count | 22.0 | COUNT | Upper Middle 20% | 2012 |
| Sales Change | 10.9% | PCT | Upper Middle 20% | 2012 |
| Maximum | $120,841 | USD | Upper Middle 20% | 2012 |
| Average | $99,505 | USD | Upper Middle 20% | 2012 |
| Minimum | $79,068 | USD | Upper Middle 20% | 2012 |
| Location Count | 9.0 | COUNT | Upper Middle 20% | 2012 |
| % Quintile | 40.9% | PCT | Upper Middle 20% | 2012 |
| Location Count | 22.0 | COUNT | Middle 20% | 2012 |
| Sales Change | 1.5% | PCT | Middle 20% | 2012 |
| Maximum | $77,832 | USD | Middle 20% | 2012 |
| Average | $62,228 | USD | Middle 20% | 2012 |
| Minimum | $48,616 | USD | Middle 20% | 2012 |
| Location Count | 10.0 | COUNT | Middle 20% | 2012 |
| % Quintile | 45.5% | PCT | Middle 20% | 2012 |
| Location Count | 22.0 | COUNT | Lower Middle 20% | 2012 |
| Sales Change | 8.4% | PCT | Lower Middle 20% | 2012 |
| Maximum | $47,650 | USD | Lower Middle 20% | 2012 |
| Average | $39,916 | USD | Lower Middle 20% | 2012 |
| Minimum | $29,878 | USD | Lower Middle 20% | 2012 |
| Location Count | 12.0 | COUNT | Lower Middle 20% | 2012 |
| % Quintile | 54.5% | PCT | Lower Middle 20% | 2012 |
| Location Count | 22.0 | COUNT | Lowest 20% | 2012 |
| Sales Change | -2.9% | PCT | Lowest 20% | 2012 |
| Maximum | $28,752 | USD | Lowest 20% | 2012 |
| Average | $15,099 | USD | Lowest 20% | 2012 |
| Minimum | $1,598 | USD | Lowest 20% | 2012 |
| Location Count | 13.0 | COUNT | Lowest 20% | 2012 |
| % Quintile | 59.1% | PCT | Lowest 20% | 2012 |
| Location Count | 110.0 | COUNT | All Locations | 2012 |
| Sales Change | 11.8% | PCT | All Locations | 2012 |
| Maximum | $565,313 | USD | All Locations | 2012 |
| Average | $94,926 | USD | All Locations | 2012 |
| Minimum | $1,598 | USD | All Locations | 2012 |
| Metric | Value | Unit | Cohort | Period |
|---|---|---|---|---|
| Location Count | 18.0 | COUNT | Top 20% | 2013 |
| Sales Change | 11.3% | PCT | Top 20% | 2013 |
| Maximum | $642,779 | USD | Top 20% | 2013 |
| Average | $317,686 | USD | Top 20% | 2013 |
| Minimum | $180,374 | USD | Top 20% | 2013 |
| Location Count | 7.0 | COUNT | Top 20% | 2013 |
| % Quintile | 36.8% | PCT | Top 20% | 2013 |
| Location Count | 19.0 | COUNT | Upper Middle 20% | 2013 |
| Sales Change | 14.7% | PCT | Upper Middle 20% | 2013 |
| Maximum | $164,652 | USD | Upper Middle 20% | 2013 |
| Average | $125,806 | USD | Upper Middle 20% | 2013 |
| Minimum | $99,635 | USD | Upper Middle 20% | 2013 |
| Location Count | 9.0 | COUNT | Upper Middle 20% | 2013 |
| % Quintile | 47.4% | PCT | Upper Middle 20% | 2013 |
| Location Count | 19.0 | COUNT | Middle 20% | 2013 |
| Sales Change | 6.9% | PCT | Middle 20% | 2013 |
| Maximum | $94,921 | USD | Middle 20% | 2013 |
| Average | $75,824 | USD | Middle 20% | 2013 |
| Minimum | $56,657 | USD | Middle 20% | 2013 |
| Location Count | 10.0 | COUNT | Middle 20% | 2013 |
| % Quintile | 50.0% | PCT | Middle 20% | 2013 |
| Location Count | 19.0 | COUNT | Lower Middle 20% | 2013 |
| Sales Change | -10.5% | PCT | Lower Middle 20% | 2013 |
| Maximum | $56,200 | USD | Lower Middle 20% | 2013 |
| Average | $46,701 | USD | Lower Middle 20% | 2013 |
| Minimum | $39,214 | USD | Lower Middle 20% | 2013 |
| Location Count | 10.0 | COUNT | Lower Middle 20% | 2013 |
| % Quintile | 52.6% | PCT | Lower Middle 20% | 2013 |
| Location Count | 19.0 | COUNT | Lowest 20% | 2013 |
| Sales Change | -10.9% | PCT | Lowest 20% | 2013 |
| Maximum | $36,777 | USD | Lowest 20% | 2013 |
| Average | $24,344 | USD | Lowest 20% | 2013 |
| Minimum | $7,162 | USD | Lowest 20% | 2013 |
| Location Count | 8.0 | COUNT | Lowest 20% | 2013 |
| % Quintile | 42.1% | PCT | Lowest 20% | 2013 |
| Location Count | 94.0 | COUNT | All Locations | 2013 |
| Sales Change | 8.1% | PCT | All Locations | 2013 |
| Maximum | $642,779 | USD | All Locations | 2013 |
| Average | $115,949 | USD | All Locations | 2013 |
| Minimum | $7,162 | USD | All Locations | 2013 |
| Location Count | 31.0 | COUNT | All Locations | 2013 |
| % Quintile | 33.0% | PCT | All Locations | 2013 |
| Metric | Value | Unit | Cohort | Period |
|---|---|---|---|---|
| Location Count | 19.0 | COUNT | Top 20% | 2014 |
| Sales Change | 15.3% | PCT | Top 20% | 2014 |
| Maximum | $793,501 | USD | Top 20% | 2014 |
| Average | $352,782 | USD | Top 20% | 2014 |
| Minimum | $202,997 | USD | Top 20% | 2014 |
| Location Count | 7.0 | COUNT | Top 20% | 2014 |
| % Quintile | 36.8% | PCT | Top 20% | 2014 |
| Location Count | 19.0 | COUNT | Upper Middle 20% | 2014 |
| Sales Change | 13.6% | PCT | Upper Middle 20% | 2014 |
| Maximum | $192,721 | USD | Upper Middle 20% | 2014 |
| Average | $142,096 | USD | Upper Middle 20% | 2014 |
| Minimum | $101,907 | USD | Upper Middle 20% | 2014 |
| Location Count | 10.0 | COUNT | Upper Middle 20% | 2014 |
| % Quintile | 52.6% | PCT | Upper Middle 20% | 2014 |
| Location Count | 20.0 | COUNT | Middle 20% | 2014 |
| Sales Change | 6.1% | PCT | Middle 20% | 2014 |
| Maximum | $100,715 | USD | Middle 20% | 2014 |
| Average | $81,788 | USD | Middle 20% | 2014 |
| Minimum | $57,683 | USD | Middle 20% | 2014 |
| Location Count | 11.0 | COUNT | Middle 20% | 2014 |
| % Quintile | 55.0% | PCT | Middle 20% | 2014 |
| Location Count | 19.0 | COUNT | Lower Middle 20% | 2014 |
| Sales Change | -2.1% | PCT | Lower Middle 20% | 2014 |
| Maximum | $52,960 | USD | Lower Middle 20% | 2014 |
| Average | $44,853 | USD | Lower Middle 20% | 2014 |
| Minimum | $33,914 | USD | Lower Middle 20% | 2014 |
| Location Count | 10.0 | COUNT | Lower Middle 20% | 2014 |
| % Quintile | 52.6% | PCT | Lower Middle 20% | 2014 |
| Location Count | 19.0 | COUNT | Lowest 20% | 2014 |
| Sales Change | -12.5% | PCT | Lowest 20% | 2014 |
| Maximum | $33,749 | USD | Lowest 20% | 2014 |
| Average | $25,837 | USD | Lowest 20% | 2014 |
| Minimum | $15,353 | USD | Lowest 20% | 2014 |
| Location Count | 10.0 | COUNT | Lowest 20% | 2014 |
| % Quintile | 52.6% | PCT | Lowest 20% | 2014 |
| Location Count | 96.0 | COUNT | All Locations | 2014 |
| Sales Change | 10.9% | PCT | All Locations | 2014 |
| Maximum | $793,501 | USD | All Locations | 2014 |
| Average | $128,974 | USD | All Locations | 2014 |
| Minimum | $15,353 | USD | All Locations | 2014 |
| Location Count | 30.0 | COUNT | All Locations | 2014 |
| % Quintile | 31.3% | PCT | All Locations | 2014 |
| Metric | Value | Unit | Cohort | Period |
|---|---|---|---|---|
| Location Count | 18.0 | COUNT | Top 20% | 2015 |
| Sales Change | 7.6% | PCT | Top 20% | 2015 |
| Maximum | $867,521 | USD | Top 20% | 2015 |
| Average | $388,640 | USD | Top 20% | 2015 |
| Minimum | $217,641 | USD | Top 20% | 2015 |
| Location Count | 9.0 | COUNT | Top 20% | 2015 |
| % Quintile | 50.0% | PCT | Top 20% | 2015 |
| Location Count | 19.0 | COUNT | Upper Middle 20% | 2015 |
| Sales Change | 9.3% | PCT | Upper Middle 20% | 2015 |
| Maximum | $201,670 | USD | Upper Middle 20% | 2015 |
| Average | $151,020 | USD | Upper Middle 20% | 2015 |
| Minimum | $113,946 | USD | Upper Middle 20% | 2015 |
| Location Count | 8.0 | COUNT | Upper Middle 20% | 2015 |
| % Quintile | 42.1% | PCT | Upper Middle 20% | 2015 |
| Location Count | 19.0 | COUNT | Middle 20% | 2015 |
| Sales Change | 5.7% | PCT | Middle 20% | 2015 |
| Maximum | $113,431 | USD | Middle 20% | 2015 |
| Average | $96,735 | USD | Middle 20% | 2015 |
| Minimum | $83,932 | USD | Middle 20% | 2015 |
| Location Count | 10.0 | COUNT | Middle 20% | 2015 |
| % Quintile | 52.6% | PCT | Middle 20% | 2015 |
| Location Count | 19.0 | COUNT | Lower Middle 20% | 2015 |
| Sales Change | 6.9% | PCT | Lower Middle 20% | 2015 |
| Maximum | $68,328 | USD | Lower Middle 20% | 2015 |
| Average | $48,718 | USD | Lower Middle 20% | 2015 |
| Minimum | $38,819 | USD | Lower Middle 20% | 2015 |
| Location Count | 7.0 | COUNT | Lower Middle 20% | 2015 |
| % Quintile | 36.8% | PCT | Lower Middle 20% | 2015 |
| Location Count | 19.0 | COUNT | Lowest 20% | 2015 |
| Sales Change | -23.0% | PCT | Lowest 20% | 2015 |
| Maximum | $36,721 | USD | Lowest 20% | 2015 |
| Average | $27,928 | USD | Lowest 20% | 2015 |
| Minimum | $15,457 | USD | Lowest 20% | 2015 |
| Location Count | 10.0 | COUNT | Lowest 20% | 2015 |
| % Quintile | 52.6% | PCT | Lowest 20% | 2015 |
| Location Count | 94.0 | COUNT | All Locations | 2015 |
| Sales Change | 6.0% | PCT | All Locations | 2015 |
| Maximum | $867,521 | USD | All Locations | 2015 |
| Average | $139,991 | USD | All Locations | 2015 |
| Minimum | $15,457 | USD | All Locations | 2015 |
| Location Count | 29.0 | COUNT | All Locations | 2015 |
| % Quintile | 30.9% | PCT | All Locations | 2015 |
| Metric | Value | Unit | Cohort | Period |
|---|---|---|---|---|
| Location Sales Revenue | $999,413 | USD | -- | January - December 2015 |
| % Sales | 100.0% | PCT | -- | January - December 2015 |
| COGS - Pet Care Services Wage and Payroll Tax Expense | $560,391 | USD | -- | January - December 2015 |
| % Sales | 56.1% | PCT | -- | January - December 2015 |
| COGS - Scheduling Software | $6,354 | USD | -- | January - December 2015 |
| % Sales | 0.6% | PCT | -- | January - December 2015 |
| COGS - Sales Coordination Services (See Footnote) | $68,885 | USD | -- | January - December 2015 |
| % Sales | 6.9% | PCT | -- | January - December 2015 |
| COGS - Client Reimbursable Expenses | $1,822 | USD | -- | January - December 2015 |
| % Sales | 0.2% | PCT | -- | January - December 2015 |
| Total Location Cost of Goods Sold | $637,452 | USD | -- | January - December 2015 |
| % Sales | 63.8% | PCT | -- | January - December 2015 |
| Gross Profit | $361,962 | USD | -- | January - December 2015 |
| % Sales | 36.2% | PCT | -- | January - December 2015 |
| Recruiting, Training, & Education | $9,468 | USD | -- | January - December 2015 |
| % Sales | 0.9% | PCT | -- | January - December 2015 |
| Local Discretionary Location Marketing | $64,798 | USD | -- | January - December 2015 |
| % Sales | 6.5% | PCT | -- | January - December 2015 |
| Brand Development Fund (Location) | $19,988 | USD | -- | January - December 2015 |
| % Sales | 2.0% | PCT | -- | January - December 2015 |
| Client Retention | $1,887 | USD | -- | January - December 2015 |
| % Sales | 0.2% | PCT | -- | January - December 2015 |
| Total Location Marketing | $86,674 | USD | -- | January - December 2015 |
| % Sales | 8.7% | PCT | -- | January - December 2015 |
| General & Administrative Expenses | $1,430 | USD | -- | January - December 2015 |
| % Sales | 0.1% | PCT | -- | January - December 2015 |
| Taxes, Fees, Licenses, Permits | $426 | USD | -- | January - December 2015 |
| % Sales | 0.0% | PCT | -- | January - December 2015 |
| Total Expenses | $97,998 | USD | -- | January - December 2015 |
| % Sales | 9.8% | PCT | -- | January - December 2015 |
| Net Operating Contribution | $263,964 | USD | -- | January - December 2015 |
| % Sales | 26.4% | PCT | -- | January - December 2015 |
| Metric | Value | Unit | Cohort | Period |
|---|---|---|---|---|
| Preceding 12 Months | $2,330 | USD | A | -- |
| Following 12 Months 1 to 12 | $21,261 | USD | A | Months 1-12 |
| YOY% Change | 812.5% | PCT | A | Months 1-12 |
| Months 13 to 24 | $44,806 | USD | A | Months 13-24 |
| YOY% Change | 110.7% | PCT | A | Months 13-24 |
| Preceding 12 Months | $74,119 | USD | B | -- |
| Following 12 Months 1 to 12 | $110,821 | USD | B | Months 1-12 |
| YOY% Change | 49.5% | PCT | B | Months 1-12 |
| Months 13 to 24 | $114,290 | USD | B | Months 13-24 |
| YOY% Change | 3.1% | PCT | B | Months 13-24 |
| Preceding 12 Months | $55,029 | USD | C | -- |
| Following 12 Months 1 to 12 | $81,936 | USD | C | Months 1-12 |
| YOY% Change | 48.9% | PCT | C | Months 1-12 |
| Months 13 to 24 | $100,715 | USD | C | Months 13-24 |
| YOY% Change | 22.9% | PCT | C | Months 13-24 |
| Preceding 12 Months | $313,578 | USD | D | -- |
| Following 12 Months 1 to 12 | $358,774 | USD | D | Months 1-12 |
| YOY% Change | 14.4% | PCT | D | Months 1-12 |
| Preceding 12 Months | $28,641 | USD | E | -- |
| Following 12 Months 1 to 12 | $32,140 | USD | E | Months 1-12 |
| YOY% Change | 12.2% | PCT | E | Months 1-12 |
| Preceding 12 Months | $101,585 | USD | DF | -- |
| Following 12 Months 1 to 12 | $112,877 | USD | DF | Months 1-12 |
| YOY% Change | 11.1% | PCT | DF | Months 1-12 |
| Months 13 to 24 | $146,197 | USD | DF | Months 13-24 |
| YOY% Change | 29.5% | PCT | DF | Months 13-24 |
| Preceding 12 Months | $112,918 | USD | EG | -- |
| Following 12 Months 1 to 12 | $123,987 | USD | EG | Months 1-12 |
| YOY% Change | 9.8% | PCT | EG | Months 1-12 |
| Months 13 to 24 | $141,315 | USD | EG | Months 13-24 |
| YOY% Change | 14.0% | PCT | EG | Months 13-24 |
| Preceding 12 Months | $19,329 | USD | FH | -- |
| Following 12 Months 1 to 12 | $20,041 | USD | FH | Months 1-12 |
| YOY% Change | 3.7% | PCT | FH | Months 1-12 |
| Months 13 to 24 | $33,258 | USD | FH | Months 13-24 |
| YOY% Change | 65.9% | PCT | FH | Months 13-24 |
| Preceding 12 Months | $59,542 | USD | GI | -- |
| Following 12 Months 1 to 12 | $59,331 | USD | GI | Months 1-12 |
| YOY% Change | -0.4% | PCT | GI | Months 1-12 |
| Months 13 to 24 | $50,337 | USD | GI | Months 13-24 |
| YOY% Change | -15.2% | PCT | GI | Months 13-24 |
| Preceding 12 Months | $58,857 | USD | HJ | -- |
| Following 12 Months 1 to 12 | $50,889 | USD | HJ | Months 1-12 |
| YOY% Change | -13.5% | PCT | HJ | Months 1-12 |
| Months 13 to 24 | $49,887 | USD | HJ | Months 13-24 |
| YOY% Change | -2.0% | PCT | HJ | Months 13-24 |
| Preceding 12 Months | $102,067 | USD | IK | -- |
| Following 12 Months 1 to 12 | $75,647 | USD | IK | Months 1-12 |
| YOY% Change | -25.9% | PCT | IK | Months 1-12 |
| Months 13 to 24 | $127,124 | USD | IK | Months 13-24 |
| YOY% Change | 68.0% | PCT | IK | Months 13-24 |
| Preceding 12 Months | $31,034 | USD | J* | -- |
| Following 12 Months 1 to 12 | $12,306 | USD | J* | Months 1-12 |
| YOY% Change | -60.3% | PCT | J* | Months 1-12 |
| Metric | Value | Unit | Cohort | Period |
|---|---|---|---|---|
| Total Systemwide Sales | $10,608,559 | USD | -- | Year 2012 |
| Total Systemwide Sales | $11,445,749 | USD | -- | Year 2013 |
| +7.9% | 7.9% | PCT | -- | Year 2013 |
| Total Systemwide Sales | $12,621,376 | USD | -- | Year 2014 |
| +10.3% | 10.3% | PCT | -- | Year 2014 |
| Total Systemwide Sales | $13,213,176 | USD | -- | Year 2015 |
| +4.7% | 4.7% | PCT | -- | Year 2015 |
Estimated using industry benchmarks for the Pet Services category. Actual costs vary significantly by location, operator, and market.
| Line Item | Amount | % of Revenue |
|---|---|---|
| Gross Revenue | $81,936 | 100% |
| COGS | $-12,290 | 15% |
| Labor | $-28,678 | 35% |
| Occupancy | $-9,832 | 12% |
| Marketing | $-4,097 | 5% |
| Other Costs | $-6,555 | 8% |
| Royalty Fee (franchisor) | $-0 | 0% |
| Ad Fund Fee (franchisor) | $-0 | 0% |
| Owner's Profit | $20,484 | 25.0% |
Automated risk indicators based on FDD data analysis.
Franchise unit trajectory based on FDD Item 20 data.
| Year | Start | Opened | Closed | Transferred | End | Closure Rate | Net Growth |
|---|---|---|---|---|---|---|---|
| 2012 | 137 | +7 | -9 | 0 | 133 | 6.6% | -- |
| 2013 | 133 | +3 | -- | 1 | 126 | -- | -- |
| 2014 | 126 | -- | -- | 5 | 106 | -- | -- |
| 2015 | 106 | -- | -- | 3 | 98 | -- | -- |
How Fetch! Pet Care compares to peer brands in the Pet Services category.
Ratio = Investment midpoint ÷ median annual revenue. Lower is better. A 0.5x ratio means the initial investment equals half of one year's gross revenue. Does not account for operating costs, margins, or time value of money.
| Brand | Total Units | Investment Range | Median Revenue | Royalty | Inv/Rev Ratio |
|---|---|---|---|---|---|
| Dog Training Elite | 395 | $101K – $122K | $636K | 8.0% | 0.2x |
| Dogtopia | 263 | $543K – $1.40M | $2.08M | 7.0% | 0.5x |
| Camp Bow Wow | 224 | $944K – $1.20M | $993K | 3.5% | 1.1x |
| PetSmart Veterinary Services | -- | $185K – $266K | No Item 19 | 2.0% | -- |
| Petland | -- | $250K – $906K | $2.87M | 4.5% | 0.2x |
| Pet Supplies Plus | -- | $455K – $1.52M | $33K | 2.0% | 30.4x |
| Pet Wants | -- | $70K – $92K | $1.10M | 7.0% | 0.1x |
| Central Bark | -- | $569K – $1.39M | $559K | 6.0% | 1.8x |
| Scenthound | -- | $311K – $486K | $453K | 6.0% | 0.9x |
| Bark Busters | -- | $78K – $117K | No Item 19 | 10.0% | -- |
Audited financial statements from the franchisor's FDD (Item 21). These show the financial health of the franchisor entity, not individual franchise units.
| 2013 | 2014 | 2015 | |
|---|---|---|---|
| Total Revenue | $890,339 | $873,061 | $2,074,707 |
| Royalty Revenue | $658,125 | $716,188 | $685,742 |
| Franchise Fee Revenue | $61,565 | $13,950 | $57,735 |
| Total Expenses | $801,557 | $775,672 | $2,006,614 |
| Operating Income | $88,782 | $97,388 | $68,093 |
| Net Income | $87,982 | $96,588 | $59,633 |
| 2013 | 2014 | 2015 | |
|---|---|---|---|
| Total Assets | $193,938 | $716,031 | $811,668 |
| Total Liabilities | $302,955 | $361,460 | $430,465 |
| Total Equity | $-109,017 | $354,571 | $381,203 |
| Cash & Equivalents | $45,411 | $282,424 | $198,086 |
| Current Ratio | 0.56x | 1.41x | 0.95x |
| Debt-to-Equity | -- | 1.02x | 1.13x |
| 2013 | 2014 | 2015 | |
|---|---|---|---|
| Operating | $91,772 | $196,643 | $91,837 |
| Investing | $0 | ($303,771) | ($6,324) |
| Financing | ($107,194) | $344,141 | ($169,851) |
| Net Change | ($15,422) | $237,013 | ($84,338) |
Key terms extracted from FDD Items 8-18. Click each section to expand.
Franchisor Financing Available: False
Details: The franchisor does not currently offer direct or indirect financing, nor do they guarantee any notes, leases, or obligations. The company is listed on the SBA registry.
Pre Opening Assistance:
Ongoing Assistance:
Training Program:
Initial Training Hours: 66.5 hours (33 classroom, 33.5 on-the-job)
Location: Dayton, Ohio or San Francisco, California
Description: Covers introduction, operations, legal, accounting, human resources, marketing, software systems, and basic/advanced pet care techniques.
Exclusive Territory: True
Territory Description: A Protected Territory consisting of one or more 'Target Areas,' each containing approximately 100,000 households based on demographic criteria.
Can Franchisor Compete: False
Online Sales Rights: Franchisor retains the right to sell products/services through alternative distribution channels (Internet, mail order, etc.). Franchisees receive no compensation for orders originating in their territory that are fulfilled by the franchisor or its affiliates.
The primary marks include 'FETCH!', 'Fetch! Pet Care' (stylized), and the slogan 'We’ve got your tail covered,' all registered with the USPTO.
No patents are disclosed. The franchisor claims proprietary rights and copyright in the Operations Manuals and the System.
The franchisee (or a principal) must directly supervise the franchise and devote full-time, energy, and best efforts to its management and operation.
Franchisees may only offer and sell goods and services that have been approved by the franchisor as meeting system standards and specifications.
Term Length Years: 10 years
Renewal Conditions: Successive 10-year terms available if in good standing, notice is given, a renewal fee is paid (25% of current initial fee), a general release is signed, and current training requirements are met.
Termination For Cause Conditions:
Transfer Conditions: Franchisor approval required; all fees must be current; transferee must qualify and complete training; a transfer fee of 25% of the current initial franchise fee per Target Area must be paid.
Non Compete Post Termination:
Duration: 2 years
Radius: 25 miles
Scope: No involvement with any competing business within the Protected Territory or within 25 miles of any Fetch! Pet Care territory.
None
Required Suppliers:
Purchasing Cooperatives: None
Notes: The franchisor does not derive revenue from franchisee purchases from approved suppliers. Approximately 15% of ongoing expenditures are for goods and services subject to sourcing restrictions.
Franchisees must complete initial training, operate from an approved home-based office, pay all required fees (royalties, brand development, etc.), comply with system standards and the operations manual, maintain required insurance, participate in owner summits, and adhere to non-competition and confidentiality covenants.
Contact information for current and former franchisees as disclosed in the FDD.
| Name | Location | Phone | Territory |
|---|---|---|---|
| Mark Ellis | Chandler, AZ 85249 | 602-903-4381 | F1224: Fetch! Chandler-Gilbert-Tempe |
| Jessica McCain | Tucson, AZ 85710 | 520-777-0508 | F1239: Fetch! Tucson |
| Dan Brown | Castro Valley, CA 94552 | 925-519-1776 | F1312: Fetch! Tri Valley |
| Jennifer Keith | Citrus Heights, CA 95610 | 916-410-2001 | F1212: Fetch! Roseville-Folsom Lake |
| Jennie Wong & John Tinino | Hermosa Beach, CA 90254 | 310-372-0367 | F1211: Fetch! LA Southbay |
| Bobbie Smith & Umoh Ntuk | Los Angeles, CA 90039 | 323-725-1162 | F1240: Fetch! Silverlake-West Pasadena |
| Charles & Janet Nelson | Los Angeles, CA 90045 | 310-871-7319 | F1205: Fetch! LA Westside |
| Patricia Martin | Martinez, CA 94553 | 510-527-6420 | F1310: Fetch! East Bay |
| Maral Papakhian | Napa, CA 94559 | 415-388-2731 | F1285: Fetch! Napa to Calistoga |
| Elizabeth Hollendoner | Pasadena, CA 91106 | 626-372-8459 | F1203: Fetch! NW San Gabriel Valley |
| Robyn Greene | Petaluma, CA 94952 | 415-259-4734 | F1206: Fetch! Marin & Petaluma |
| Kevin Jordan | Sacramento, CA 95835 | 916-596-0629 | F1223: Fetch! Natomas & West Sacramento |
| Jesse Martinez | San Bruno, CA 94066 | 415-692-4986 | F1248: Fetch! San Francisco 1; F1249: Fetch! San Francisco 2 |
| Nick & Libby Ehlers | San Diego, CA 92154 | 619-777-9531 | F1200: Fetch! Uptown |
| Tawny Wiedmann | San Diego, CA 92154 | 619-934-0425 | F1296: Fetch! San Diego Metro |
| Renee Lutz | Santa Monica, CA 90402 | 858-705-7022 | F1201: Fetch! Hollywood Hills |
| Manuel & Suzie Xerez-Burgos | Saugus, CA 91350 | 866-217-8679 | F1259: Fetch! Santa Clarita |
| Nelson Caraballo & Georgina Garcia | Torrance, CA 90501 | 714-881-4511 | F1256: Fetch! Huntington Beach |
| Sandy Lowell | Firestone, CO 80520 | 720-242-7897 | F1250: Fetch! Boulder Valley |
| Marjorie Leon | Fruita, CO 81521 | 970-639-51961 | F1260: Fetch! The Grand Valley |
| Felicia Quintana | Henderson, CO 80640 | 720-259-1337 | F1213: Fetch! Northwest Denver |
| Brian Steinhauer & William Pitcher | Fairfield, CT 06824 | 203-292-5060 | F1241: Fetch! South Fairfield County |
| Dan Mackey | Coconut Creek, FL 33066 | 954-401-6168 | F1238: Fetch! Fort Lauderdale to Aventura |
| Colleen Lee | Merritt Island, FL 32953 | 321-459-2700 | F1220: Fetch! Brevard County |
| Anastasios Louloudis | Orlando, FL 32828 | 407-545-8196 | F1265: Fetch! Greater Orlando |
| Bettina & Walter Beer | Sarasota, FL 34231 | 941-256-0437 | F1286: Fetch Sarasota |
| Kimberly Pauline | Sarasota, FL 34241 | 954-703-1332 | F1314: Fetch! Bradenton |
| Raul Armesto | Tamarac, FL 33321 | 954-703-1332 | F1230: Fetch! West Broward County |
| Kathryn Dobes | Atlanta, GA 30305 | 404-846-9008 | F 1281: Fetch! NW Washington (DC) |
| Debbie Warden | Gainesville, GA 30506 | 678-608-2768 | F1231: Fetch! North Atlanta |
| Michael McMackin | Smyrna, GA 30080 | 678-932-8651 | F1308: Fetch! Roswell & East Cobb |
| Lorrie & Eric Culp | Des Moines, IA 50311 | 888-229-5731 | F1258: Fetch! Metro Des Moines |
| Cami & Brian Gross | Boise, ID 83706 | 208-629-7274 | F1266: Fetch! Treasure Valley |
| Not Listed | Champaign, IL 61820 | 217-903-5003 | F1264: Fetch! Champaign-Urbana |
| Erin McBride & Gary Huizar | Chicago, IL 60655 | 773-891-7310 | F1283: Fetch! Hinsdale |
| Not Listed | Chicago, IL 60638 | 312-235-2409 | F1251: Fetch! Greater Chicago |
| Kimberly Zalinsky | Lockport, IL 60441 | 773-919-2132 | F1305: Fetch! Naperville |
| Joseph Zeiler | Schaumburg, IL 60193 | 630-883-0610 | F1254: Fetch! Greater Schaumburg |
| Nancy Leslie | Tinley Park, IL 60477 | 877-498-9461 | F1218: Fetch! Orland Park to Frankfort |
| Suzanne Cashin | Wonder Lake, IL 60097 | 815-669-4296 | F1279: Fetch! N. McHenry County |
| Phyllis Durborow | Westfield, IN 46074 | 317-644-1465 | F1267: Fetch! Carmel-Westfield-Zionsville |
| Olin Barnett | Louisville, KY 40245 | 502-802-5125 | F1309: Fetch! Louisville |
| Sue & Mallory Davis | Alexandria, LA 71315 | 318-715-5711 | F1313: Fetch! Central Louisiana |
| Lisa Vince | Middleton, MA 01949 | 978-735-2594 | F1280: Fetch! Danvers to Cape Ann |
| Sandy Sabonis & Deborah McGoff | Norwood, MA 02062 | 508-809-3408 | F1214: Fetch! Dedham-Attleboro |
| James DeLozier | Montgomery Village, MD 20886 | 240-418-8400 | F1276: Fetch! Rockville-Gaithersburg |
| Jaime Deason | Silver Spring, MD 20902 | 301-850-1274 | F1228: Fetch! Silver Spring |
| Jenny Chang | Silver Spring, MD 20910 | 202-213-3421 | F1229: Fetch! Bethesda |
| Matt Majeski | Lake Orion, MI 48360 | 248-327-3689 | F1263: Fetch! Royal Oak-Birmingham |
| Lisa Abbott | O Fallon, MO 63368 | 636-442-1157 | F1210: Fetch! St. Charles County |
| Randy Ring | St. Louis, MO 63119 | 314-550-1393 | F1306: Fetch! St. Louis Metro; F1225: Fetch! West St. Louis County |
| Maghen & John Brixius | Burlington, NC 27717 | 336-506-7227 | F1284: Fetch! Greensboro-Burlington |
| Monroe | Raleigh, NC 27614 | 919-636-3346 | F1315: Fetch! Chapel Hill-Durham; F1298/99: Fetch! North Raleigh |
| Eduardo Solis | Wilmington, NC 28409 | 866-205-4835 | F1242: Fetch! Wilmington |
| Paul Quinn | Ewing, NJ 08628 | 609-643-0843 | F1271: Fetch! W. NJ to Newtown, PA |
| Edward Saxton | Ridgewood, NJ 07450 | 201-490-4497 | F1244: Fetch! NW Bergen County |
| Cindy & Dave St. Clair | Wantage, NJ 07461 | 551-427-4769 | F1219: Fetch! Northern Sussex County, NJ & Southern Orange County, NY |
| Heath Heckel | Albuquerque, NM 87112 | 505-205-3592 | F1204: Fetch! Albuquerque & Rio Rancho |
| Nancy Marshall | Las Vegas, NV 89129 | 702-448-4518 | F1215: Fetch! North West Las Vegas |
| Betty Scott & Jen Eastwood | Reno, NV 89523 | 775-787-9090 | F1255: Fetch! Reno West |
| Not Listed | Islip, NY 11751 | 631-291-4268 | F1262: Fetch! Islip to Lindy |
| Not Listed | Rochester, NY 14626 | 585-563-1112 | F1221: Fetch! Northern Monroe County |
| Ramona Powles | Selden, NY 11784 | 631-721-4295 | F1275: Fetch! North Central Suffolk County |
| Susan Pfeifer | White Plains, NY 10603 | 914-683-5373 | F1311: Fetch! Southeast Westchester County |
| Gary & Jeanne Spicer | New Albany, OH 43054 | 614-360-2427 | F1222: Fetch! Northeast Columbus |
| Elizabeth Turturro | Bridgeville, PA 15017 | 412-307-3892 | F1261: Fetch! East, South and West Pittsburgh |
| Jack Trautenberg | Lansdale, PA 19446 | 610-590-4145 | F1253: Fetch! The Main Line |
| Not Listed | Not Listed, PA Not Listed | Not Listed | F1226: Fetch! Central Bucks County |
| Matt Hindes | South Park, PA 15129 | 412-580-2528 | F1270: Fetch! South Hills/Pittsburgh |
| Mike Embody | Thompsons Station, TN 37179 | 615-866-2645 | F1302: Fetch! Middle Tennessee 1; F1303: Fetch! Middle Tennessee 2 |
| Brian Mueller | Austin, TX 78759 | 512-879-4174 | F1277: Fetch! The Capital Area |
| Ken Diebold | Austin, TX 78749 | 512-501-1874 | F1278: Fetch! Southwest Austin & Lakeway |
| Chris Pulliam | Fort Worth, TX 76132 | 817-350-6257 | F1237: Fetch! West & Southwest Fort Worth |
| Libby Mitchell | Garland, TX 75040 | 214-989-3639 | F1274: Fetch! NE Dallas |
| Edgardo & Kate Zavala | Houston, TX 77077 | 832-495-4899 | F1245: Fetch! Memorial-West Houston #1; F1246: Fetch! Memorial-West Houston #2 |
| Trisha Stetzel | League City, TX 77573 | 866-342-4625 | F1247: Fetch! Clear Lake |
| Not Listed | Rosenberg, TX 77471 | 281-644-0843 | F1235: Fetch! Katy-Rose-Rich |
| Christian Cunnane | Arlington, VA 22204 | 571-451-0436 | F1273: Fetch! East Alexandria |
| Benjamin Oremland | Vienna, VA 22180 | 703-677-8069 | F1300: Fetch! Vienna; F1301: Fetch! Herndon |
| Kevin DeChristopher | Winchester, VA 22601 | 866-338-2463 | F1269: Fetch! Winchester/Berryville/Front Royal |
| Heather Waters | Bothell, WA 98021 | 425-296-9978 | F1252: Fetch! North Lynnwood |
| Mike & Linda Dreher | Liberty Lake, WA 99019 | 509-255-6059 | F1233: Fetch! Central Spokane County |
| Rachel James | Mukilteo, WA 98275 | 206-940-7224 | F1282: Fetch! Redmond-Sammamish |
| Deva & Hunter Samuels | Seattle, WA 98106 | 206-965-9851 | F1268: Fetch! West Seattle |
| Joan Friedrich | Seattle, WA 98115 | 206-965-9853 | F1227: Fetch! Downtown Seattle-Bellevue |
| Tamara Bean | Shoreline, WA 98155 | 206-965-9681 | F1217: Fetch! Seattle North |
| Name | Location | Phone | Reason Left |
|---|---|---|---|
| Susan Baker | Anchorage, AK | 907-331-4466 | Not disclosed |
| James Barrett | Birmingham, AL | 205-588-6499 | Not disclosed |
| Dan Brown | Castro Valley, CA | 925-519-1776 | Mr. Brown did not renew one franchise but remains a franchisee for another location |
| Dawn Brown & Patricia Martin | Martinez, CA | 510-527-6420 | Ms. Martin ceased operations for one franchise but remains a franchisee for other areas |
| Patricia Martin | Martinez, CA | 510-527-6420 | Ms. Martin did not renew one franchise but remains a franchisee for another location |
| Tammy Ng | Monterey Park, CA | 626-825-6527 | Ms. Ng transferred to Elizabeth Hollendoner |
| Regina Cheung | Pasadena, CA | 310-577-6137 | Ms. Cheung transferred to Charles & Janet Nelson |
| Gina Costi-Wong | San Diego, CA | 619-287-7387 | Not disclosed |
| Jaimy Wilkinson | San Diego, CA | 619-934-2868 | Not disclosed |
| Louie Wong | San Diego, CA | 858-356-5363 | Not disclosed |
| Peggy Kennedy | Valley Village, CA | 818-206-5758 | Not disclosed |
| Julio Mori | Cape Coral, FL | 239-223-1134 | Not disclosed |
| Vivian Fanjul | Coral Gables, FL | 305-519-6954 | Not disclosed |
| Jeff Plunkett & Johnetta Isha | Sarasota, FL | 941-256-0437 | Mr. Plunkett & Ms. Isha transferred to Kimberly Pauline |
| Scot Hanley | West Point, GA | 706-405-7231 | Not disclosed |
| Robert Levinson | Naperville, IL | 630-303-9339 | Mr. Levinson transferred to Kimberly Zalinsky |
| Olin Barnett | Louisville, KY | 502-802-5125 | Mr. Barnett ceased operations for one franchise but remains a franchisee for another location |
| Elizabeth Cassell-Lingenfelter | Pineville, LA | 318-640-6760 | Ms. Lingenfelter transferred to Sue and Mallory Davis |
| Kevin Velik | Grand Haven, MI | 616-827-7532 | Not disclosed |
| Eydie Hostetler | Milford, MI | 248-419-0800 | Not disclosed |
| Duane Schiller | Westland, MI | 734-418-0795 | Not disclosed |
| David Feldhake | Kansas City, MO | 913-712-9866 | Not disclosed |
| Jane Peacock | Wildwood, MO | 636-549-8610 | Not disclosed |
| Francine Leff | Chatham, NJ | 973-813-7743 | Not disclosed |
| Ed & Janice Saxton | Ridgewood, NJ | 201-490-4497 | M/M Saxton ceased operations for one franchise but remain a franchisee for other areas |
| Bryan Stewart | Albuquerque, NM | 505-715-6194 | Mr. Stewart ceased operations for one franchise and transferred another to Heath Heckel |
| Erin Kelly | Chardon, OH | 608-201-4211 | Not disclosed |
| Jennifer Silva | South Lebanon, OH | 513-305-3362 | Not disclosed |
| Jeannie Baron-Yenerall | Pulaski, PA | 724-674-5869 | Not disclosed |
| Will Feldman | Chattanooga, TN | 901-338-7353 | Not disclosed |
| Russell Gilmore & Alana Segrest | Houston, TX | 713-419-7410 | Mr. Gilmore & Ms. Segrest transferred to Edgardo and Kate Zavala |
| Erick Leuck | Warrenton, VA | 703-928-3286 | Not disclosed |
SBA 7(a) loan approvals for Fetch! Pet Care franchisees from the SBA FOIA public dataset. Lenders report franchise codes at origination — this is real lending activity, not estimates.
Source: SBA FOIA 7(a) public data. Franchise codes matched by brand name. Not all SBA loans are captured; some franchisees finance without SBA programs.
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